This is in File, Options, Mail, in the "Save messages" section, uncheck the option to Save copies of messages in the Sent folder. If you have only one email account in your profile, you could use the option to not save sent messages. It will prevent duplicates from being created going forward. Note: this setting will not remove existing duplicated sent messages. Switching the Protocol from POP to IMAP will settle both the disorders. In Outlook 2010, check the options on the Sent Items tab.Ĭhoose the option for Do not save copies of sent items and send a test message to see if the problem persists. You can Fix both of the mess up if you change the Protocol or revert the version as well. Now, start the programme and select Add files. Begin by downloading and installing the software. Double click on your IMAP account then click More Settings. To delete an Outlook duplicate from an IMAP account, follow the instructions below.
In Outlook 2013, to check your settings for saving Sent items, open File, Account Settings. Click the Email accounts button, double click on your account then click More settings. To add the OST file, use the Add Folder or Search File options. This is the control Panel > Mail dialog, but you can open it right from Outlook: Go to File > Account Settings > Manage Profiles. To delete an Outlook duplicate from an IMAP account, follow the instructions below. In the new opening Send & Receive Setting All Accounts dialog box, select the email count in the left bar, and then click the Account Properties button. In the Send & Receive Groups dialog box, click the Edit button. If you are using Outlook 2016/2019 and have the Simplified account setup dialogs, you'll need to check the Advanced settings from Manage Profiles. In Outlook 2007, click the Tools > Options, and then click the Send / Receive button under the Mail Setup tab. This seems to be most common with Gmail and Yahoo-hosted accounts but other IMAP accounts may be affected as well. The result is two messages in the Sent Items folder every time you send a message. In the case of IMAP accounts, Outlook saves a sent message in the IMAP account's Sent message folder and your IMAP mail provider may also save a copy.
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